Forum Discussion

ChicksRocks's avatar
ChicksRocks
Explorer | Level 3
3 years ago

Email address being censored by Dropbox

My email address has a word in it that is being censored by Dropbox.  I was allowed to use it for creating the account, but now, when I need to access the account and they send an email with a code #...
account access
security
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey ChicksRocks, thanks for posting to our Community today.

 

Can you please clarify what you mean by "censored by Dropbox"? Did you get some kind of error message, when trying to sign in?

 

Any info you can give me on this, would be really helpful.

 

And can you add no-reply@dropbox.com to your email contacts and try to sign in again, to see if you get the one time code email?

 

Let me know how it goes.

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