Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Chelsea2's avatar
Chelsea2
New member | Level 2
2 months ago

Error when trying to receive a text message code for 2FA

Question or Issue I logged out of my Dropbox work account, to log into my personal account.  After doing this, I tried to re-log back into Dropbox work account.  I received the message to do the 6-d...
account access
Account Settings
Error Messages
two factor authentication

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!