Free team disbanded by Dropbox

I just received an email from dropbox saying that my ex was disbanded by dropbox.  i currently have a restraining order on him and I need to contact dropbox.  Does anyone have a phone number for customer service?

I have two Dropbox (DB) accounts - one personal and one business, both set up with separate email accounts and passwords.  Last night, without warning, I received an email from DB stating that my business team had been disbanded by DB, the team's folders were converted to shared folders, and all of my business groups were deleted and converted to a personal DB plan.  This morning I received a text box on my desktop screen stating that my business DB account was removed from my computer because my accounts were unlinked, but that my files were not deleted.  There was not any information on how to link the accounts or the opportunity to do so.  This all came without any warning or notification of a change, or the option to link accounts.

Now I find that:

• Through the DB icon/app on my desktop, I no longer have access to my business DB, but I can access my personal DB there.  Same with the DB icon/app on my phone.
• I do have access to my business DB on my laptop, through the app/icon, but I cannot access my personal DB there.

Yesterday I could easily access both accounts from all of my devices and copy and paste documents as needed between them.  Today I have no way of copying and pasting documents between the two separate accounts.  I have no idea how to get documents from one account to the other now.  I realize I can access both accounts by going to Dropbox.com, but to constantly have to download all of the documents I need, make changes, and then somehow upload the files back into the same or a different DB account while also logging out of one account and into another is a time blackhole!

I use DB every day, but I am not computer or tech savvy.  Any wisdom from this group is greatly appreciated.

My business account was unlinked from my personal account and I do not have access to the business email anymore. I should have changed earlier but failed to do so.

How do I access that account now? 

I also do not remember the password as I would switch automatically on my computer, but my files are gone.

Hi At_Altitude 

There is now no way to link the two accounts on one desktop account unless one is a paid for Business plan. Multiple emails have gone out about this over the past few months with info showing at https://help.dropbox.com/teams-admins/team-member/free-teams-overview

It was almost certainly disbanded due to https://help.dropbox.com/teams-admins/team-member/free-teams-overview. It is nothing to do with the restraining order. 

This is simply Dropbox unlinking and closing Teams which are free. Nothing else. 

In terms of phone support unless you are a paid business user there isnt any (and if you were you'd not be getting this message as its only free accounts impacted). 

Without access to the email there is no way to regain access to an account I'm afraid if you cannot remember the password etc. 

https://help.dropbox.com/teams-admins/team-member/free-teams-overview

HOWEVER you should be able to still log in with the email and password as that info hasnt changed - all that has is the linking of the two accounts

When were we going to be informed about that?

The account is disconnected overnight and now all my data is gone?

There have been emails getting sent out for about 10 or 12 weeks - however, as the email was wrong you probably didnt get them. 

But as I said as long as you have your password etc. you can log in now. No data is lost

Thank you, Mark.  I found the email...unfortunately it was in with the 10+ emails I get a day from DB and I missed it.

My Personal account was a PLUS plan and was connected to my Team account. When Teams was disbanded on me today, my Personal account was knocked down to Basic. When I look at my account, it shows Current Plan as Basic, but right below that is shows "Personal Dropbox space Using 166 GB of 2.01 TB"   Can anyone tell me what's going on?