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Isabelreno's avatar
Isabelreno
New member | Level 2
2 years ago

Help, all my files can be access by an administrator, how can I reverse this?

Hi ! I tried to share a files and giving all permission to this file to a person i ended up giving her accèss to all my dropbox and she is now administrator i want to revers this and i dont know how ...
account access
Offboarding
security
Team member
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Isabelreno, thanks for contacting us!

 

It sounds like you might have accepted an invite to join a Dropbox Business team, would this be correct, according to this page?

 

You can ask the team admin to convert your account back to a personal plan away from the team.

 

Keep me posted!

  • Heather C.19's avatar
    Heather C.19
    Helpful | Level 5
    2 years ago

    This is such a bad answer. I had the same issue happen with my account. Dropbox should disable this. My freelance files are now in a client's team account because the description of what was happening was so poorly executed. I did not want my files ported to my client account. I did not want my dropbox account deleted. I am glad I am on good terms with my client or I could lose EVERYTHING I have in my dropbox. This is SO BAD you guys. The fix you're suggesting could be impossible to achieve with this admin for this person if they can't contact the admin or she ignores him.

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