Forum Discussion

Ewalk23's avatar
Ewalk23
New member | Level 2
3 years ago

How can I access an old Dropbox account?

I have an old Dropbox account that I have had since high school and have a collection of photos in said account. I lost access to the email connected to the account and can no longer log in due to no...
account access
security
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Ewalk23, thanks for bringing this to our attention.

 

I’d recommend getting in contact with our support team directly to look into this matter in more detail.

 

You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link.

From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.

 

Keep me updated with any progress!

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