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item56's avatar
item56
New member | Level 1
5 months ago

How can I contact Dropbox about a security issue?

Hello - does anyone have any meaningful contact details for Dropbox? I have a security issue relating to fraudulent Dropbox and it is urgent and business critical. 

account access
security

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago

    All support is via www.dropbox.com/support. 

    If you are not a paid user, or the account you are on now isn't upgraded, you need to do it via an incognito window. 


    Note if it relates to card payments and a payment you dont expect on a card if you did not give your card info to Dropbox you need to speak to your card company. 

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