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Forum Discussion
PaperPlane
2 years agoNew member | Level 1
How to extricate my folder from a Dropbox team?
HELP. I have had a Dropbox account for 15 years. Recently, a new client asked me to join their Dropbox as a member. Once I joined, my own personal files are now part of their account, in a separate f...
PaperPlane
2 years agoNew member | Level 1
This all seems super risky. Should I somehow backup all my work before I have them do this??? How did this happen? Why would Dropbox remove my own personal account?
Jay
Dropbox Community Moderator
2 years agoIf you are invited to join a Dropbox team, you have an option to merge your account and files to the team, which is what it sounds like in this instance.
If you wish, you can backup your files locally before asking the team admin to convert your Dropbox account.
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