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ckrollins's avatar
ckrollins
Explorer | Level 3
4 years ago
Solved

How to opt out of sharing my personal data?

Before I could access a file that I was sent the other day, I had to agree to the cookies and personal data sharing. I found the wording confusing and could not tell if "Don't sell my info..." button...
security
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  • Megan's avatar
    Megan
    4 years ago

    Hey ckrollins, happy Friday! 

     

    If I were you, I'd try clearing my browser's cache, then try again one more time. Can you give this one a go? 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi ckrollins, and welcome aboard the Community.

 

If I get this right, you’d like to manage your Dropbox cookie preferences and disable them, correct? 

 

In this case, you can have a look here. Also, if you scroll down to the bottom of the page, you should be seeing a link saying “Manage cookies/Cookies & CCPA Preferences”, which should allow you to edit your settings. 

 

If you have any questions though after that, or there’s something else you’d like to do, give me a nudge!

  • ckrollins's avatar
    ckrollins
    Explorer | Level 3
    4 years ago

    Thank you. When I pull up "Manage Cookies" I see the menu that I initially saw the first time, only it is missing an option that was at the top of that menu. That missing option is the one I want to deactivate. Where can I find that? When I first turned that option's button on, it made me confirm my email address and sent an email confirmation. After I confirmed that...thinking it was a confirmation that my info would not be sold...it was no longer made an option on the menu you led me to. Ever since then, I've been receiving emails from companies that I did not give my information to. This leads me to believe what I confirmed allowed for this, and I want to reverse that confirmation. Kindly advise my best next step. 

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey ckrollins, happy Friday! 

       

      If I were you, I'd try clearing my browser's cache, then try again one more time. Can you give this one a go? 

      • ckrollins's avatar
        ckrollins
        Explorer | Level 3
        4 years ago

        Megan that worked, thank you! So this is what I see...if I do not want my info shared, so I keep this enabled, or turn it off...I'm referring to the top option listed. Thank you so much and I appreciate your support 🙂 (see included photo for reference)

         

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