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Forum Discussion
deus_ex_machina
2 years agoExplorer | Level 3
How to protect and prevent "share attacks"
Hello all, My company has been inundated by Dropbox "share" attacks, where phishers use the Dropbox share function to bypass spam filters and get fake invoices to land in coworker's inboxes. Drop...
- 2 years ago
Hi deus_ex_machina!
I'm a product manager on the sharing team.
Thanks for reaching out! We take such issues very seriously and want to assure you that we were already aware of this situation and have taken immediate actions to address it.
Ideally, this won't happen again, but if it does, please use the "Report to Dropbox" feature on the email so we can respond promptly.
Your security is our top priority. If you encounter any further suspicious activity or have additional concerns, please do not hesitate to reach back out.
Megan
Dropbox Community Moderator
2 years agoHey deus_ex_machina, would you mind sharing your ticket number with me, in order to review it on our system, please?
deus_ex_machina
2 years agoExplorer | Level 3
If I post the ticket number here, is it accessible to anyone, or is there a more private way for me to send it? The ticket contains company details I would rather not post in a public forum.
- Megan2 years ago
Dropbox Community Moderator
If you send us the ticket number, only Community Dropbox Staff will have access to our system, in order to review the situation & had has already been discussed there deus_ex_machina.
- deus_ex_machina2 years agoExplorer | Level 3
Thank you, the ticket number is 23864949
- Walter2 years ago
Dropbox Community Moderator
Hi from me too deus_ex_machina, and thanks for sharing your ticket number with us.
I was able to locate it in our system and I can see that it's closed now. If you have any additional questions about this though, you can either open a new ticket or create a follow-up ticket instead.
Let us know if you have anything else to ask or add.
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