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How to protect and prevent "share attacks"
Hello all, My company has been inundated by Dropbox "share" attacks, where phishers use the Dropbox share function to bypass spam filters and get fake invoices to land in coworker's inboxes. Drop...
Hi deus_ex_machina!
I'm a product manager on the sharing team.
Thanks for reaching out! We take such issues very seriously and want to assure you that we were already aware of this situation and have taken immediate actions to address it.
Ideally, this won't happen again, but if it does, please use the "Report to Dropbox" feature on the email so we can respond promptly.
Your security is our top priority. If you encounter any further suspicious activity or have additional concerns, please do not hesitate to reach back out.
Thank you, the ticket number is 23864949
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi from me too deus_ex_machina, and thanks for sharing your ticket number with us.
I was able to locate it in our system and I can see that it's closed now. If you have any additional questions about this though, you can either open a new ticket or create a follow-up ticket instead.
Let us know if you have anything else to ask or add.
I thought you just needed to look at the ticket for context, the ticket may be closed but the issue is unresolved. The fake invoice file exists to this day in my coworker's "Shared" section.
A better way to phrase my question is if there is a way a company that has been targeted can build a relationship with Dropbox to get more immediate action on removing the shared file? It doesn't seem possible to prevent the initial phishing but if we could get rid of it quickly that would be the next best thing.
