Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Riley W.'s avatar
Riley W.
New member | Level 1
10 years ago
Solved

I am getting an error 500 when trying to access my account. Any ideas?

Does anyone know what this is all about? I can't access my file at all.
account access
Error Messages
Web
  • Rich's avatar
    Rich
    9 years ago

    No further response and the issue related to this 500 error has been resolved. Closing thread. If you're reading this now and receiving a 500 error, then it is unrelated to the issue posted here. Please start a new topic.

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

Sarah R.'s avatar
Sarah R.
New member | Level 1
10 years ago

I'm also getting the "error 500". I was trying to download a zip file sent to me by someone else, and when I try to download, I get the error message.

About Security and Permissions

Find answers to your questions about Dropbox account security and permissions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions