Forum Discussion

Payaso7x's avatar
Payaso7x
Explorer | Level 3
6 months ago

I can no longer access my linked email address. How can I enter my Dropbox account?

Hi,  So i haven't logged into my main account in a bit. The last time I did, we didn't receive a verification code to email. I can no longer access that email, but I remember my account passw...
account access
security
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey Payaso7x, thanks for the reply and the screenshot here.

Can you see if you can reply to that email from Griffin? Even if the ticket is now closed, it should open a new one for you.

Just make sure to provide the answers to those questions, so the team can assist you further.

Payaso7x's avatar
Payaso7x
Explorer | Level 3
6 months ago

I responded answering as many questions as possible. Griffin seems to have responded but only with the same automated message twice.

 

 

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