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lindaduck's avatar
lindaduck
New member | Level 2
1 year ago
Solved

I can't access a Dropbox account due to not getting any emails

I have an account—NOT this one but another. I have an email for that account, but the secondary email for that account was removed. This is a plus account, but I can neither log in nor receive email ...
account access
security
  • Jay's avatar
    Jay
    1 year ago

    Hi lindaduck, I can see the ticket in our system, and I've gone ahead and prioritized it to expedite matters on your behalf.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi lindaduck, I can see the ticket in our system, and I've gone ahead and prioritized it to expedite matters on your behalf.

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
1 year ago

Hi Linda,

 

It looks like our support team was able to assist you in resolving your account access problem. Please let us know if there's anything else we can do!

 

Thanks,

Ben

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