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sleon's avatar
sleon
New member | Level 1
2 years ago

I can't access my account as I don't have access to the email

I no longer have access to a Dropbox account that was using my former work email.  I know the username and password. The posted solutions (below) suggests: I know my Dropbox password but don’t have...
account access
Account Settings
sleon's avatar
sleon
New member | Level 1
2 years ago

I appreciate the response. However, the link provided is a login page. How am I supposed to message them without logging in?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

You need to click on it while not logged in at all (as I said) at which you can choose 'Get Help Logging in' click through to a new page and fill in a support form. If you are logged in, even here, it WONT work. 

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