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Yusif Celalov's avatar
Yusif Celalov
New member | Level 2
2 years ago
Solved

I can't access the email associated with my account

Hey,   I want to enter my dropbox account i know email and password but dropbox ask me to enter 6 digit number sent to my associated email. My ESP does not exist anymore so i can't contact with t...
  • Rich's avatar
    2 years ago

    Yusif Celalov wrote:

    My ESP does not exist anymore so i can't contact with them to access my email.


    You can try contacting Support, but without access to the email account you may not be able to gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.

     

     

    To contact Support, visit the Support page while you're NOT signed in to a Dropbox address, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

     

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