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Hayo18's avatar
Hayo18
Explorer | Level 3
2 years ago

I can't log in to my account, as it appears disabled.

I can't access my paid account I was using it yesterday and it kicked me off when I tried login it won't let me I tired changing the password it just showing me account is disabled I fill out a form ...
account access
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Hayo18 wrote:
I fill out a form and got a message back with a ticket number but it tell me I have to wait 1 -2 days how can I get this fixed now

You need to wait for a response from Support. If you have a ticket number, reply with it here and @ tag one of the Dropboxers, and they may be able to check the status for you.

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