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Discopants's avatar
Discopants
Explorer | Level 3
2 years ago

I can't log into my account as I can't access the email associated with it

Somehow I've logged out. Can't log in as Dropbox email no longer in use or able to access. Can't log in to connect with customer support...I have a paid plan, expect that I should be able to resolv...
account access
security
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Discopants wrote:
Can't log in to connect with customer support...I have a paid plan ...

Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

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