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tomdozier's avatar
tomdozier
New member | Level 2
2 months ago
Solved

I can't sign in with my Dropbox email and password; I'm only prompted to sign up.

Question or Issue I tried to sign in to my Dropbox account (online, web browser) on a new laptop.  I click  Log In and get a window that says, "Log in or sign up". URL dropbox.com/login I enter my ...
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  • tomdozier's avatar
    tomdozier
    2 months ago

    Yes.  That is it.  But since I had NEVER signed in with the thdozier... email, it did not make sense to me to use it. 

    Since I was trying to sign in, the website should have told me that t.dozier... was not registered for signing in, rather than trying to force me to the Sign Up page. But this whole experience has taught me a lesson.  Be careful depending on dropbox, because if you have a problem, help is hard to get.  This is the poorest support of any paid online/software I have ever used. 

tomdozier's avatar
tomdozier
New member | Level 2
2 months ago

No, it is not resolved.  I did not sign in.  Chrome and Dropbox signed me in automatically.  I still cannot sign in from  my new laptop.  There is no "sign in" button.

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