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Yellowbelly12's avatar
Yellowbelly12
New member | Level 2
1 month ago

I deleted my email, and now I have trouble accessing my Dropbox account.

Hello. Im looking for help. I cant access to my dropbox accout. I delated my gmail account long time ago. [email removed as per Community Guidelines] But my icloud account is register as the same e...
account access
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey there Yellowbelly12, let's jump right into this! 

Are you able to recreate the email address on Gmail in order to receive the verification code? As far as I'm aware you can't receive emails even if your iCloud is connected to the same email address, is that right? 

Do you have any other device that is already connected to your account? You might also want to have a look at this Help Center article if you haven't accessed your Dropbox account in more than 12 months. 

This will help me to assist further!

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