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Chika16's avatar
Chika16
Explorer | Level 4
2 years ago

I didn't receive my one-time verification email to my Yahoo email

I didn’t received any one time password to my yahoo email, i already try to add no-reply@dropbox.com and nothing happened, causing failed to log in to my dropbox account

account access
emails
security

12 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Chika16, thanks for the ticket numbers.

     

    I passed this along to the agent working on your case and raised the priority of the issue, so they'll get back to you with more info the soonest possible.

  • Chika16's avatar
    Chika16
    Explorer | Level 4
    2 years ago
    Hi hanna

    Thank you so much,
    The drop box means a lot to me since its been used for several years

    Hope i can get back my dropbox account

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