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nikksaab's avatar
nikksaab
Explorer | Level 4
1 year ago
Solved

I don't receive the 6-digit code to enter my Dropbox account.

Hi Dropbox!
Please help me🙏🏽I can’t login to my account Dropbox. I do not receive a 6-digit code to my email address.Help me please.It’s urgent!!!Thanks a lot

account access
security

8 Replies

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  • nikksaab's avatar
    nikksaab
    Explorer | Level 4
    1 year ago
    Yes, I read it.I’m receiving emails from dropbox.But there is no 6-digit code. I've asked a lot, but not((
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey nikksaab! To narrow down what steps you’ve already tried, did you also check your email’s spam folder and added no-reply@dropbox.com to your email contacts, before resending the code?

  • nikksaab's avatar
    nikksaab
    Explorer | Level 4
    1 year ago
    Hi Nancy! Yes,I did it. I don't understand what the reason is(( Why can’t I get the code
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    In that case, may we reach out via email to have a further look internally at this point nikksaab?

     

    Let us know and we'll use the email address that's linked to your profile here, on our Community.

  • nikksaab's avatar
    nikksaab
    Explorer | Level 4
    1 year ago
    Yes, of course.If possible, please contact me at the email address provided here
  • nikksaab's avatar
    nikksaab
    Explorer | Level 4
    1 year ago
    I've just been able to get my 6 digit code.Thank you so much🙏🏽 I’m very grateful to you.THANKS A LOT!!!

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