I don't receive the security code that'll help me access my Dropbox account.

Dear Dropbox Team,  

 

I am the owner of this Dropbox account (<snip> removed for security) , but I am experiencing significant difficulties logging in. After entering my password, I am repeatedly prompted to send a verification code to my email. Unfortunately, the code never arrives, regardless of how long I wait or how thoroughly I check all folders, including the spam folder.  

 

Additionally, I have attempted alternative methods to regain access, but the process involves answering multiple security questions. Despite being confident in my responses, I consistently fail to proceed, which has been incredibly frustrating.  

Now I cannot try it because it said I tried too many times.

This issue is disrupting my workflow and creating unnecessary challenges. Dropbox is meant to simplify my tasks, not hinder them. I kindly request your urgent assistance in resolving this matter to ensure a smoother and more efficient experience.  

 

Thank you for your prompt attention to this issue.  

 

Best regards,  

Thomas.