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Forum Discussion
LuKeSkO
10 months agoExplorer | Level 3
I keep receiving an error every time I try to delete my Dropbox account.
I can't delete dropbox account. I've been trying to do that for multiple years now and everytime I just get error 500.
2 Replies
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- Nancy10 months ago
Dropbox Community Moderator
Hi LuKeSkO, I’m sorry to hear the same issue still persists.
I had a look into your past convo here and I can see you were taken to ticket at some point, but it was automatically closed due to inactivity.
I’m guessing you’re still getting the same error even when trying to delete your Dropbox account via incognito window, correct?
If yes, can you try to reply to your past Community ticket/email directly? A new ticket should be generated with a new ticket number, and our team will take it from there.
Let me know how it goes.
- LuKeSkO10 months agoExplorer | Level 3
Hi there, I'll reply there. Thanks.
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