Forum Discussion

2 Replies

Replies have been turned off for this discussion
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hi LuKeSkO, I’m sorry to hear the same issue still persists. 

    I had a look into your past convo here and I can see you were taken to ticket at some point, but it was automatically closed due to inactivity.

    I’m guessing you’re still getting the same error even when trying to delete your Dropbox account via incognito window, correct? 

    If yes, can you try to reply to your past Community ticket/email directly? A new ticket should be generated with a new ticket number, and our team will take it from there.

    Let me know how it goes.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!