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Forum Discussion
I need help accessing my Dropbox account. No access to email, so I can't receive the security code.
Subject: Urgent Account Recovery Request – Lost Gmail Access
Hello Dropbox Support,
My Dropbox account is registered under the email address [email removed as per Community Guidelines]. I have lo...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey freddygalloway911, let's jump right into this!
Please keep in mind that this is a public forum. It'd be wiser to refrain from sharing personal information such as your phone number, and email address.
Now onto the actual issue about the security code. I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link. From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system. If you're having trouble doing so, let me know and we'll take it from there.
Thanks a bunch!
