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gianma_dj's avatar
gianma_dj
Explorer | Level 3
6 months ago

I need the one-time code to log in to my other Dropbox account, but the email never arrives.

Hello, unfortunately I had to re-register as user due to I can't log-in with the fomer account: my other email [removed per Community Guidelines] is unable to get the verification code. I have tried every possibility, adding "no-reply" as reliable sender, checking spam folder, logging in also from incognito mode using different browsers and so on....

Perhaps may you help me somehow? Thanks

account access
emails
security

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey gianma_dj, I’ve just replied back to your email. Please have a look, when you get the chance.

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