Forum Discussion

bas382's avatar
bas382
New member | Level 2
9 months ago

I need to re-create a new Dropbox account with the same email address as the old one.

Hi, An account was accidentally registered two days ago. It needs to be re-registered under the same email today. No files need to be recovered; the account needs to be completely re-created. I can...
Create or delete account
security
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey bas382, welcome to our Community. 

Can you send me a few more details on how the previous Dropbox account was deleted, so that I can further assist? 

Was it part of a Dropbox team perhaps and the team admin deleted it, or was it a personal account that you deleted on your end? 

If you happen to be in touch with our support team as well, please send me your ticket number here and I’ll check it, too.

Ping me when you’re ready.

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