Forum Discussion

Vinny 1234's avatar
Vinny 1234
New member | Level 2
3 years ago

I no longer have access to the email account I used to set up my DB account. also forgot password.

the business email account I used to set up my DB account no longer exists. also I forgot password.     and all attempts at fixing this result in DB sending a code to the email that no longer exi...
account access
security
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I understand, however, creating a support ticket like above doesn't require you to login to any account. You should be able to write to the team via that method.

Vinny 1234's avatar
Vinny 1234
New member | Level 2
3 years ago

jay, just did that. thanks. v

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