Forum Discussion

nadavs's avatar
nadavs
Explorer | Level 3
2 years ago

I reset my security keys and now I get an error when trying to re-add them

Hello,   I recently bought new security keys and added them as 2FA to my account. Then, due to PIN change, I had to reset them and re-add them to my account. However, now they cannot be added a...
account access
Error Messages
security
nadavs's avatar
nadavs
Explorer | Level 3
2 years ago
Yes, you may.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks, nadavs, I just emailed you, so I'll see you there.

  • nadavs's avatar
    nadavs
    Explorer | Level 3
    2 years ago
    Hello,

    I answered your email, did you receive it?

    Nadav
    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey nadavs, I checked and it seems we have received your email. 

       

      Hannah will get back to you as soon as possible. 

       

      Have a great week ahead!

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