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I used to have an account with an old email address, but now I can't log in.
Good afternoon, I hope someone can help me: I had a Dropbox account a few years ago with another provider, now I can no longer log in to Dropbox because I have a different email address, does anyone ...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi Bart van Oostrum, thanks for posting here!
Things aren't looking very bright, since you have no access to the email linked to your Dropbox account.
One of the first things I'd personally check, would be if there are any connected devices, that might still be linked to the account. That way you can download your files from there, and then create a new Dropbox account.
Has it been more than 12 months perhaps since the last time you signed in?
I'd also suggest that you reach out to your email provider, to see if they can re-create that email for you.
Let me know more, and we'll take it from there!
