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jake-doran's avatar
jake-doran
New member | Level 1
2 years ago

I verified my email address, but it still appears to be unverified.

I get the verification email, click the link to verify my email, and it opens up a new dropbox window in Chrome, but the account email is still not verified after multiple attempts.  It's a basic acc...
account access
Account Settings
emails
jake-doran's avatar
jake-doran
New member | Level 1
2 years ago

There are actually three of us who were recently invited to collaborate in dropbox.  Two of us were able to verify our email addresses, but the third account is failing.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the screenshot! If you try to verify your email address once again now (preferably via another browser), are you receiving any type of errors? 

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