I'm trying to verify my email address, but I'm not receiving the email.

Thanks for letting us know about this on the forum, User48!

Can you also add no-reply@dropbox.com to your email contacts and resend the verification email? 

If this doesn’t help, I’d like to know if you’re using a personal email address or if it belongs to your work domain.

Keep me posted for any updates.

Hi Nancy,

I've now added no-reply@dropbox.com to my email contacts.  I tried resending the verification email and it isn't going through.  This is a work domain email.

Thank you,

I am seeing the same problem.  I receive messages showing ".. invited to view..." from no-reply@dropbox.com with a verify request .I click on the "add to Dropbox" but the email never appears.  I am testing with 2 accounts each on a windows 10 system using my gmail account and a private domain account.

Hey David Batchelor! It sounds like another user has sent you a request to access a shared file/folder (which is different to what the OP mentioned). 

Are you also trying to verify your Dropbox email address, as outlined here?

Otherwise, you should be able to access your shared content via the Shared tab of your Dropbox account.

Hi all, 

The same thing is happening to me despite having added the noreply email address - I'm also on a Basic plan so have limited customer support options. Please could someone assist? 

Thanks so much, 

Liv

Hi ofg205, please could you get in contact with our support team directly by opening an incognito/private browsing window, while not signed into your account, and accessing this link. 

From there you should be able to contact support. Make sure to enter the same email you use to login to Dropbox.