Forum Discussion

ccjoyce's avatar
ccjoyce
New member | Level 1
10 months ago

I was randomly logged out of my Dropbox account and I can't sign back in to the same account now.

I have had a Dropbox account since 2014, using the same login credentials. This account has been a bookmarked tab for years. Last week, I uploaded a file to my Dropbox with no problem on Tuesday. Thu...
account access
security
Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 months ago
ccjoyce wrote:

I have tried signing in using my credentials and that won't work either.

Why not? What happens when you try? Are you getting an error message? Have you tried to sign in from a different browser?

ccjoyce wrote:

I've submitted a request through the site but with no response.

What is your ticket number? A Dropboxer may be able to check its status.

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