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Inaccessible email address & can't receive 6-digit-code.
Hello everyone
I have an account identified by an email address now inaccessible I know my password but I cannot receive the Verification code Here are the questions asked to make access to me
...
Mark
Super User II
Super User IIDropbox are very, very, strict on not giving access to accounts - there are lots of cases on here where they've refused to do so. Ultimately thats a good thing as if not anybody could pretend to be a user and get their data.
All you can do is contact Support and see if they can help. If they cannot then your only other option is get the email reactivated. If that doesnt work the account is lost.
Thank you very much for taking the time to answer
little summary
I have an account of which I have the password and which is active on my iPad with an email address that is no longer active
I wish to change the email address for an active
impossible ...
- Mark
Philippe0206 wrote:
Thank you very much for taking the time to answer
little summary
I have an account of which I have the password and which is active on my iPad with an email address that is no longer active
I wish to change the email address for an active
impossible ...So, if its active on the iPad DONT log out or let it log out - the easiest thing to do here then is create links to everything (or move all in to a folder and link to that) and create a new account.
That way everything is sorted 🙂
Thank you for your reply
This is indeed the solution I adopted
But this problem made me aware of the inches of Dropbox
have access to your data, but not be able to change email
The positive is that I found another cloud where I could recover my data even if I no longer have access to my email
To any strong trunk there is a combination and the door is not welded
best regards- Mark
Philippe0206 wrote:
The positive is that I found another cloud where I could recover my data even if I no longer have access to my email
Which means anybody at all could claim to do so.
That is such a huge security flaw that its alarming.
