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Philippe0206's avatar
Philippe0206
Explorer | Level 3
2 years ago

Inaccessible email address & can't receive 6-digit-code.

Hello everyone I have an account identified by an email address now inaccessible I know my password but I cannot receive the Verification code Here are the questions asked to make access to me ...
account access
Permissions
security
Philippe0206's avatar
Philippe0206
Explorer | Level 3
2 years ago

Thank you very much for taking the time to answer
little summary
I have an account of which I have the password and which is active on my iPad with an email address that is no longer active
I wish to change the email address for an active
impossible ...

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
Philippe0206 wrote:

Thank you very much for taking the time to answer
little summary
I have an account of which I have the password and which is active on my iPad with an email address that is no longer active
I wish to change the email address for an active
impossible ...

So, if its active on the iPad DONT log out or let it log out - the easiest thing to do here then is create links to everything (or move all in to a folder and link to that) and create a new account. 

 

That way everything is sorted 🙂

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