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ahles's avatar
ahles
Explorer | Level 3
8 years ago
Solved

Is it possible to change about 700 team member's email addresses (tld) at once ?

hi, we have to change about 700 team member's email addresses (only the tld), is it possible to do that at once ? API or something?
Account Settings
FAQ
security
Team admin
  • Jane's avatar
    Jane
    7 years ago
    Hey there (Pazmoto) & everyone else following this thread, I’m pinging you all again with some great news as you can now bulk-import members to your team through a CSV file (i.e. a spreadsheet)!
     

    Bulk member import is a way to use an uploaded CSV file to invite members in bulk through the admin console. This is ideal to use if you’d like to invite a large number of users at one time, or if you’d like to assign the first & last name and add users to groups at the same time as inviting them.

    Please bear in mind there is a 1,000 user limit to the number of email addresses you can invite in bulk at any given time. We also require that the uploaded CSV file be in a specific format, which can be downloaded from the Members page in the admin console.

    In order to get going with that, you'd have to fill in & upload a templatized spreadsheet with each member’s email, first name, last name, and group (or team). 
     
    Spoiler
    1. Sign in to dropbox.com with your admin credentials.
    2. Click Admin Console.
    3. Click Members (or navigate here).
    4. Click Invite members.
    5. Click Import CSV file.
    6. Click Download template to fill out the CSV.
    7. Import your filled out CSV.
    8. Click Continue.
    9. Click Send invites.
    Please do let me know on this discussion if you have any questions about this new feature or you experience any issues. Cheers! 
mxoh's avatar
mxoh
Collaborator | Level 10
8 years ago

Hi there, because of a recent change in company domain, as the team admin I have to change the email address associated with Dropbox Business for almost 200 users. Is there any way to bulk change the email address? I know Dropbox has open APIs to do so but I don't have any scripting background so perhaps someone has done this before.

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    Hey mxoh, I’ve moved your comment here, in order to point you to Walter’s reply above. Have you had a chance to check these features? 

    Can you let me know how these suggestions work for you? 

    • mxoh's avatar
      mxoh
      Collaborator | Level 10
      8 years ago

      Jane None of these features are relevant actually. The problem I face is that I already have almost 200 users under the email domain ___@abc.com that I want to change to ___@def.com. I know how to change Dropbox email address individually but is there a faster way to change all users from the old email domain to the new one? 

      • ahles's avatar
        ahles
        Explorer | Level 3
        8 years ago
        This is what I got from Kevin (Dropbox Support) Kevin, Sep 12, 5:57 AM PDT: Thank you for your request. My name is Kevin and I will be assisting you. I have investigated further to see if we could find a suitable workaround for you to mass change the domain for your team members but unfortunately at the moment it is not something that is available with Dropbox.The only way will be for either the members or the admin change the email addresses manually. I know this is not ideal so I have passed this feedback on in the hopes that this could be a feature we provide in the future. Thank you for contacting Dropbox support. Regards, Kevin

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