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Aeouhtns's avatar
Aeouhtns
Explorer | Level 4
2 years ago

Is it possible to see what date a device was unlinked?

In the security tab, it is possible to see the date/time of most recent activity for linked devices. But this information does not appear for unlinked devices. Is it possible to find the date/time a ...
Account Settings
security
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Welcome aboard the Community, Aeouhtns! Hope you’re doing well. 

 

In short, this info isn’t available, I’m afraid. 

 

When a device is unlinked from your Dropbox account, it will no longer show under the “Devices” section of your Security tab, and no info linked to it will appear either. 

 

If you need something else though, I’ll be here.

  • Aeouhtns's avatar
    Aeouhtns
    Explorer | Level 4
    2 years ago

    Thank you so much. Is it possible to download the complete log information for my account?

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi again, Aeouhtns! Since we don’t have any account visibility on the forum, I’d suggest logging a ticket with our support team instead, as they may be able to provide something more on this (I can’t guarantee it though). 

       

      To open a ticket with them, please go to this page and send me the ticket number that you'll receive afterwards.

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