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CWM0330's avatar
CWM0330
New member | Level 2
2 years ago

Issue with 2FA and I have a ticket with support

I have a ticket Ticket #22933400: DB: Can't log in   I am locked out of Dropbox.   I have also submitted additional information to support@dropbox.zendesk.com <support@dropbox.zendesk.com> ...
Account Access
Security
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey CWM0330 - thanks for the ticket ID and sorry to hear you're having issues with this.

 

I was able to locate your ticket in our system and I can see that a member of the team has responded to you.

 

I'd recommend getting back to them for further assistance, if needed.

 

I hope this helps and that this gets resolved for you soon, Chris. 

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