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Forum Discussion
Issues with a DMCA Takedown request
Hello
I recently requested a DMCA Takedown request to Dropbox. I did not receive any email notification or event a message confirming that my request has been submitted. I tried again twice now.
Is there a lag that i need to be vary about or the form is not working? If it is not working, what is the best way to address a DMCA compliant?
Thanks,
6 Replies
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- Mark
Super User II
Can you see the response at http://www.dropbox.com/support ?
I don't see an option within the page for any existing ticket details. It redirects me to help page
- Mark
This is the link from mine, but, it could be as I have had some: https://www.dropbox.com/get_help/requests
If not, hopefully, a Dropboxer will see this tomorrow and help :)
I have 0 requests unfortunately but I am guessing that's for ticket. My request was for dmca.
I can't even seem to create a ticket
- Walter
Dropbox Community Moderator
Hey priveguard - thanks for letting us know about this.
Just to make sure we've covered everything, could you try clearing your browser's cache and/or using another browser to submit your claim through this form?
Let me know how it goes and we'll take it from there.
Submitted once again. For now i have not received any email alerts. I am not sure if it has gone through to dropbox properly yet.
