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Mail address does not exists anymore for 6-digit code
Hi!
So, I did not use my old account for a long-long time now. The mail address does not exists enymore where the 6-digit code was sent.
The problem is, that the address was registered to a private domain. A couple of friends and me brought the domain back then, but it is not ours anymore. So the mail address cannot be recreated.
No device is connected to the Dropbox account.
Is there some possibility to change the address not logged in? Some support ticket maybe?
Last login is less then 12 mount I think. But I am not sure.
So I have to buy the domin name gain, and create the mail adress again, to access the account? No secret question, puppy eyes, sacrificing virgins, or any other method availeble? Sad.
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were you able to get this resolved? I have the same issue. No way to recover old email address and I have password. So why the hec can't we have our files!
Yes you can.
[email removed as per Community Guidelines]
the email address my account was originally set up with no longer exists - I no longer have access to it
so I can't retrieve a six digit code that is being sent to it. Please help!
[email removed as per Community Guidelines]
I need to access my files
- Megan
Dropbox Community Moderator
Hey tcredding, I hope you're doing well!
If I understand correctly, you're don't have access to the email address of your Dropbox account, in order to receive the 6 digit code, and sign in to your account.
I moved your post to this thread with more info on this issue.
Could I send you an email, just to see if there's anything we can do about this?
Keep me posted!
thank you - the email I use is [removed per Community Guidelines]
I also have an dropbox with this email; I tried to merge my sbcglobal.net to my gmail years ago, but had no luck. All m files are in the sbcglobal.net account
please contact me at [removed per Community Guidelines] any help is greatly appreciated
- Nancy
Sorry for jumping in, tcredding! From what I can see, you’ve already opened a ticket with our support team, so they’ll review your case as soon as possible.
One more thing to check, in the meantime, is whether you have any devices that are still linked to the Dropbox account in question. If you do, the 6-digit code should be in the notifications section.
