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JRC_Camp's avatar
JRC_Camp
New member | Level 2
2 years ago

Mistyped email results in not being able to verify account

I was sent a DB link for work. Dropbox asked me to verify my email address. In a rush, I inputted a typo in my email address. This has resulted in Dropbox sending all my verifications to someone who ...
account access
security
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for clarifying that! In this case, I’d suggest setting up a new Dropbox account instead with the correct email address, and transferring any files you may have uploaded to Dropbox there.

JRC_Camp's avatar
JRC_Camp
New member | Level 2
2 years ago

Really? It's a work Dropbox so I would have to get IT to do I guess. The entire organisation is attached to them, so I can't move them anywhere. Can I just create the new Dropbox and link to all my old pathways?

  • JRC_Camp's avatar
    JRC_Camp
    New member | Level 2
    2 years ago

    Also. Just to be clear. This is only for links to view files on the web. All my other Dropbox stuff works and knows who I am.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Just to clarify, do you have any files stored on this Dropbox account at all? 

       

      If you just wish to view shared links, you can even do this without being logged into a Dropbox account.

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