Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
My account got disabled
Hello! I've been using dropbox for almost a year now. But just 5 days ago, my account got locked, i've never received any mail of this whatsoever. I've tried contacting support but i haven't rece...
Mark
Super User II
Super User IIIf your account got locked its been closed by Dropbox for breaching its T&C's - that would also be why payments stopped.
I'm afraid nobody here can help. The only people who can help are Dropbox support via www.dropbox.com/support - you may need to be logged out or using an incognito window to get options.
Thanks for the help!
I seriously don't know what lead to the ban, the only controversial stuff i had on there was about history (i study history and Ai Dev).
Ill try to contact support once again but im seriously running out of ideas
I seriously don't know what lead to the ban, the only controversial stuff i had on there was about history (i study history and Ai Dev).
Ill try to contact support once again but im seriously running out of ideas
- Almost a week later and i still haven't received a reply from support. Each time i mention my other accounts e-mail adress they start ghosting me.
I just figured out that they charged me a week before the 'lock' ( anual plan). I check tos but nothing States that i did anything wrong, the only thing i did was share a folder which at the end of the day didnt have any copyrighted music on it.
It's honestly insane. Never received a mail, cant even login to check my pending tickets. I feel like im actually talking to brick wall, the Indian scammers who called me this morning have a better customer support.
The error message: Sorry, this account is disabled.
