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Bawlzofglory's avatar
Bawlzofglory
Explorer | Level 4
4 years ago

My account got disabled

 Hello! I've been using dropbox for almost a year now. But just 5 days ago, my account got locked, i've never received any mail of this whatsoever. I've tried contacting support but i haven't rece...
account access
Maikel2111's avatar
Maikel2111
New member | Level 2
1 year ago

Hello,

 

can somebody please tell me why my account has been disabled after i paid for subscription a month ago?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    1 year ago
    Maikel2111 wrote:

    can somebody please tell me why my account has been disabled after i paid for subscription a month ago?

    You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

     

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