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Forum Discussion
My Dropbox Account Vanished.
Hi,
My previous mac had the dropbox extension and my new one is requring me to create a whole new account. I tried both my personal and business emial addresses and same thing. I have impo...
Yes, I checked incognito and it logs into the new account. I have emails from dropbox from 2021 with the same login as I am using now.
Events shows no activity.
Rich
Super User II
Super User II
pstockie wrote:
Yes, I checked incognito and it logs into the new account. I have emails from dropbox from 2021 with the same login as I am using now. Events shows no activity.
And when was the last time you used this account? If it's been more than a year then the account would have been deleted due to inactivity.
If you're certain that you're using the same email address as before and your Events page is empty, that's usually a good sign that the old account no longer exists and you've created a new, empty one.
I had the plug in for my mac and used it quite regularly, at least once a month to access pictures etc.
Would I not get a notice if dropbox were to delete my account? Could this be recovered if they deleted due to inactivity?
- Rich
pstockie wrote:
I ... used it quite regularly, at least once a month to access pictures etc.
If you've accessed the account recently and regularly, it wouldn't be deleted due to inactivity.
Would I not get a notice if dropbox were to delete my account? Could this be recovered if they deleted due to inactivity?Yes, Dropbox sends several emails before deleting an account due to inactivity. Once an account has been deleted, neither the account nor the files it contained can be recovered.
