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Forum Discussion
pstockie
3 years agoNew member | Level 2
My Dropbox Account Vanished.
Hi,
My previous mac had the dropbox extension and my new one is requring me to create a whole new account. I tried both my personal and business emial addresses and same thing. I have impo...
pstockie
3 years agoNew member | Level 2
Would I not get a notice if dropbox were to delete my account? Could this be recovered if they deleted due to inactivity?
Rich
Super User II
3 years ago
pstockie wrote:
I ... used it quite regularly, at least once a month to access pictures etc.
If you've accessed the account recently and regularly, it wouldn't be deleted due to inactivity.
Would I not get a notice if dropbox were to delete my account? Could this be recovered if they deleted due to inactivity?
Yes, Dropbox sends several emails before deleting an account due to inactivity. Once an account has been deleted, neither the account nor the files it contained can be recovered.
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