Forum Discussion

Jacelljac's avatar
Jacelljac
New member | Level 1
10 months ago

My email no longer exists and I can't receive the security code to access my account

Hi.  I pay for Dropbox at £9.99. My email is now closed, was a freeserve.co.uk. Now have a new phone & can’t log into the Dropbox as the verification code goes to the old email.  any ide...
account access
emails
security
Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 months ago
Jacelljac wrote:

How do I open a private browsing/incognito window?

That depends on the browser you use. For instance in Firefox it's CTRL-SHIFT-P, and in Chrome or Edge it's CTRL-SHIFT-N. Look for the option in your browser's menu.

Jacelljac's avatar
Jacelljac
New member | Level 1
10 months ago

What about on safari 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago
    Jacelljac wrote:

    What about on safari

    I'm not a Mac user. You'll need to look it up. Try Google, or just look in Safari's menu. It's probably an obvious option in one of the menus.

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