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julie1314's avatar
julie1314
New member | Level 2
8 months ago

My files are missing from my account

I have shared access to a clients files but I could switch over to my own dropbox which I have had for years. All my photos are there. I have just tried to view them and they are no longer there. I t...
account access
File access
Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 months ago
julie1314 wrote:

but I could switch over to my own dropbox which I have had for years

Do you mean you accessed two accounts on your device at one time?

If so are you logged on to both?  https://help.dropbox.com/account-access/link-unlink-two-accounts 

Which account is missing the work or personal one?

  • julie1314's avatar
    julie1314
    New member | Level 2
    8 months ago

    I have only ever had one personal account but then I had to access a client's paperwork on it, that's his account but I could switch over to my own personal one, that's the one that's now missing

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