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Solved
My team invitation isn't working - when I try to join the team I get a blank page
I am trying to join a dropbox team that stores technical data for my employer. He has sent an invitation four different times now, and I still can't access the team. While the invitation pops up for me to join, when I try to join the team I get a blank page. Refreshing doesn't resolve the page, I've tried closing the browser and reopening the link, restarting my computer, and clearing all other app activity. If I open the link and reopen dropbox, it shows the invitation but does not add me to the team. I've tried logging out and logging back in, and that doesn't resolve the issue either.
Any potential solutions would be great.
3 Replies
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- Hannah
Dropbox Community Moderator
Hey dbillings, thanks for bringing this to our attention.
Are you trying to join the team from the invitation in your email or from a notification in your account?
Can you try from a different browser or a private browsing window, to see if that helps?
Let me know how it goes.
The private browser worked! Thanks for your help.
