Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
heartleo
2 years agoHelpful | Level 5
No access to 2FA or security code, so I am having issues accessing my account.
Dear All/Team : my case is really disturbing, even I don't know how to start.. I'm having dropbox account, but i can't access it.. why ? bkz the 2fa is on my old number ( I lost my mobile, and I ca...
heartleo
2 years agoHelpful | Level 5
want to add something :
If at least send me the code to my email...
I can access my email, and I know my password, plus I have another account on dropbox, but this lucky account don't have 2fa.. not like the old one
About Security and Permissions
Find answers to your questions about Dropbox account security and permissions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!