We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
No access to the email address of my account, so I can't get the security code.
My dropbox is registered under another email address.
I know the email address and the password, but when I try to log-in since I moved, it tells me that it's sent a security code to that other ema...
Mark
Super User II
Super User IIIts unlikely you'll be able to get the account back. Have a look at https://help.dropbox.com/account-access/lost-email-access for info.
You need to contact Dropbox support via www.dropbox.com/support while not logged in - even here so try using an incognito window. As a minimum they'll help cancel future payments for you.
That's beyond frustrating tbh.
