Forum Discussion

SLFI59715's avatar
SLFI59715
Explorer | Level 3
3 years ago

Not Receiving Email Verification Message

As others have had the same issue, so too am I not able to receive the verification email to verify my email address.  I have tried numerous times over the late week as well as checked spam/junk, clu...
account access
security
Salsa1988's avatar
Salsa1988
Explorer | Level 3
3 years ago
Ok thank you send to me email
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the cooperation Salsa1988 - you've got :envelope: 

  • SLFI59715's avatar
    SLFI59715
    Explorer | Level 3
    3 years ago

    Walter, I am still having problem receiving the verification message.  Please help!

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey SLFI59715, sorry to hear about this.

       

      Since you have a ticket opened about this issue, please reply back to that, so we can assist you further.

       

      Thanks!

      • SLFI59715's avatar
        SLFI59715
        Explorer | Level 3
        3 years ago

        Um, OK, what do you mean by my ticket?  I don't see anything in my profile about a ticket and nothing in this forum thread.  This is the thread I started and the only thing I have been replying to.  Is there something I am missing here?  It's been weeks and I still can't properly use dropbox that I am paying for and can't verify the email address because the messages don't come through.  Thanks for any help you can provide.

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